Complaints (filled by the optician’s) ComplaintPart purchase Claimed part: (Required) FrontRight templeLeft templeFlexDecorative elementLensWholeOther Reason for the complaint: (Required) Broken templeChippingUnsolderingCrackLoss of colourScratchCrookedDamaged threadOther Is it enough to replace the flex YESNO Attach photo (Required) I consent to the processing of my personal data by IDEA OPTICA sp. z o.o. sp.k. (Personal data administrator), in accordance with the Privacy Policy and the GDPR Information Clause, in order to identify the sender, contact us by e-mail or telephone and handle the inquiry sent via the contact form.